Forum Discussion

JenniferBH93's avatar
JenniferBH93
Network Novice
2 years ago
Solved

Request change to payment due date

My payment date changed and I wasn’t aware it would as I have auto pay set. How can I request it to be changed back to the original date? Thank you. 
  • syaoran's avatar
    2 years ago

    Changes to your billing date need to be made through Customer Care.  You can reach them at 611 or by sending a DM to T-Mobile on Facebook or Twitter.  Try to remember that autopay will always initiate at least 2 business days before the actual autopay date.