I want to cancel my contract.

gramps28 wrote:

What contract? The only contract Tmobile has is the phone equipment plan or EIP. You just need to pay that off to cancel service.

What contract? The phone equipment plan or EIP is a contract so maybe that is what he is referring to? And you are incorrect, he doesn't need to pay it off to cancel service. He can cancel service and the remaining balance will then become due fir the equipment.