Forum Discussion

SugaKuga's avatar
SugaKuga
Newbie Caller
4 years ago

I cant receive text messages from SimpliSafe

I switched from AT&T carrier to T-Mobile.  Now I can’t receive security texts from SimpliSafe.

  • drlarry's avatar
    drlarry
    Network Novice

    Resolved… I tried sending STOP and then START to 82539. That resolved my issue!

  • drlarry's avatar
    drlarry
    Network Novice

    I have the same issue after switching from AT&T to T-Mobile. T-Mobile checked my account to be sure that short code texts were enabled, They assured me that they were, but I still cannot receive texts from the code 82539, the simplisafe short code.

  • call in to TMO or contact them through Facebook/Twitter and have them add on short code texts..it is not something that is automatically added onto your account since not everyone wants it.