Forum Discussion
How can I escalate this and get this fix, I am getting conflicting info from the store, online and txt msgs. No-one know what the other is doing.
It seems that since the Merger and the CEO retiring T-Mobile has gone to hell. I have been with T-Mobile in the past for several years with no problems what so ever. If I had an issue it was taken ...
Trading in a device that can’t be accessed to verify it’s working makes it worthless for trade-in value. Devices sent in for trade need to be factory reset and cleared from any accounts they are registered to, like Google and the Apple ID. From your description, the device was well beyond the return window.
