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ravi325's avatar
ravi325
Roaming Rookie
3 months ago
Solved

Escalation of Customer complaint process

Hello, Is there a better way to escalate customer complaints at T-Mobile? I was only given a fax number and a mailing address for the Executive Response team, with no email address or phone number. ...
  • syaoran's avatar
    2 months ago

    You can always contact T-Mobile via a DM on Facebook or Twitter/X to have your complaint forwarded to the appropriate people.