Calling Customer service issues long wait time exceeding 2 +

I am sorry Eric my advisement is to read all T Mobile Family Members comments and make an informed choices. 

Also become an Informed consumer by reading and reviewing all items before making a decision.

Also reading these underwriting at the below before confirming anything.  

This is an example of what you might see on T Mobile site during processing of Sale.  

Limited-time offer; subject to change. Taxes and fees additional. General Terms: At participating locations. Credit approval, deposit, qualifying service, and $25 SIM Starter Kit may be required. Equipment Installment Plan: Availability and amount of EIP financing subject to credit approval. IF YOU CANCEL WIRELESS SERVICE, REMAINING BALANCE ON DEVICE BECOMES DUE. Down payment and unfinanced portion required at purchase. Balance paid in monthly installments. Must remain on qualifying service in good standing for duration of EIP agreement. Taxes and late/non-payment fees may apply. Participating locations only. Example(s) shown reflects down payment and monthly payments of our most creditworthy customers; amounts for others will vary. Pricing applicable to single device purchase. Device and screen images simulated. Coverage not available in some areas.

Provider information. Property insurance (for loss and theft coverage) is underwritten by American Bankers Insurance Company of Florida in all states except New York. The Service Contract Obligor is Federal Warranty Service Corporation in all states, except in CA — Sureway, Inc.; in FL — United Service Protection, Inc.; in OK — Assurant Service Protection, Inc. These companies operate under the trade name Assurant.