Forum Discussion

yromoser's avatar
yromoser
Network Novice
3 years ago

Updating Phone months after switching from Verizon

SO i switched from Verizon to T-Mobile and i took my phone with me.. APN shows T-Mobile service and i have had their service for a few months now. 

 

  1. anytime i try and updated my phone it says it can’t because it's pulling up Verizon. am i not going to be able to update my phone?
  • but you did one a couple months ago correct? so the previous update..was it to 12 or 13?

  • yromoser's avatar
    yromoser
    Network Novice

    i guess the large OS update just when you go to settings then software update. 

  • yromoser's avatar
    yromoser
    Network Novice

    It is the Galaxy S22 the last update was right before i switched to T-Mobile about 2 or 3 months ago. I feel like they should at least be able to search for an update. It just tells me can’t because its still showing Verizon 

  • which phone is it? and is there an update available for it through TMO that isnt with V yet?