Forum Discussion
Unlock phone
I recently purchased a Samsung Galaxy S 25 Ultra. I went to use it this morning and my phone is locked. How do I unlock it?
Where did you purchase it from? All T-Mobile devices and their associated accounts must meet all of the SIM Unlock Policy requirements before a permanent SIM unlock can be approved.
SIM Unlock Policy | Unlock Your Mobile Wireless Device | T-Mobile https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
