Forum Discussion

malinda9800's avatar
malinda9800
Network Novice
7 years ago
Solved

Transfer Galaxy S7 from Verizon to TMobile.  No network/data access

I transferred Verizon Galaxy S7 from Verizon to TMobile.  I have minimal service, and get message "no network data". Network and Roaming was changed to TMobile. TMobile blames Verizon. Verizon...
  • syaoran's avatar
    syaoran
    7 years ago

    It sounds like the APN needs to be set correctly. 

DaleC's avatar
DaleC
Network Novice
3 years ago

I added the T-Mobile APN/parameters and selected it. Within the Edit Access Point settings, The “Turn APN on/off” section is grayed out not allowing me to turn on the T-Mobile APN. The Verizon 

APN is also grayed out and cannot be selected. As far as I can determine, the only way to delete the Verizon APN is to root the phone and use a 2nd party app to delete the APNs and re-create the T-Mobile APN. If there’s an easier method, I would like to hear about it. Thanks.