Forum Discussion

J_Primeaux's avatar
J_Primeaux
Network Novice
2 years ago
Solved

sim card

Just purchased a Samsung Galaxy s21, unlocked to any carrier. When it asks me to read sim card it's saying theres no sim card installed, which it is. Any suggestions?
  • gramps28's avatar
    gramps28
    2 years ago

    Try contacting qlink wireless to see if it's something on their end.

syaoran's avatar
syaoran
Transmission Titan
2 years ago

Is the SIM card the one from your old device?  If it is a new SIM.  Has the SIM card been activated by Customer Care or in a store?