Forum Discussion
Reactivating deactivated sim card
Is it possible to reactivate a SIM card after canceling it (like switching to eSIM) on another line?
It is a TM9260 sim, I got it in 2016 and was just deactivated a few days ago. Is it possible to reactivate it?
Hey there. It is really nice to have the extra physical sim card so you don't have to go out and buy another one. The answer is a bit more complicated than a simple yes or no. When a sim card is no longer being used on a phone number, it is considered “deactivated”. Usually, deactivated sim cards can be reactivated and used on another phone number. Sim cards do have an expiration date, though. So, if the sim card is not active when that date comes up, they are “terminated” and cannot be reused. If you have the sim card active on a line when the expiration date comes up, nothing happens and it continues to work just fine.
If you want to DM me the sim number, I am able to view the current status. I would not be able to update it to a phone number, but I can at least save you a call. :)
Hope this helps!
- HeavenMCommunity Manager
Hey there. It is really nice to have the extra physical sim card so you don't have to go out and buy another one. The answer is a bit more complicated than a simple yes or no. When a sim card is no longer being used on a phone number, it is considered “deactivated”. Usually, deactivated sim cards can be reactivated and used on another phone number. Sim cards do have an expiration date, though. So, if the sim card is not active when that date comes up, they are “terminated” and cannot be reused. If you have the sim card active on a line when the expiration date comes up, nothing happens and it continues to work just fine.
If you want to DM me the sim number, I am able to view the current status. I would not be able to update it to a phone number, but I can at least save you a call. :)
Hope this helps!
- syaoranTransmission Titan
No. Once a SIM card is deactivated. It is no longer usable. SIM cards are single activation only.
- D_GTransmission Trainee
syaoran wrote:
No. Once a SIM card is deactivated. It is no longer usable. SIM cards are single activation only.
Really? I asked on another platform and they all say yes as long as the employee has the right tools, like tech support can reprogram it or something. Someone said that they were able to do it with normal customer support within 10 minutes. Not sure what is true or not though
- syaoranTransmission Titan
I have not heard of a SIM being reactivated. You can purchase a new SIM and activate it but SIM's are designed to be single use only.
- D_GTransmission Trainee
syaoran wrote:
I have not heard of a SIM being reactivated. You can purchase a new SIM and activate it but SIM's are designed to be single use only.
It’s possible, but just wasn’t sure with my old sim.
- D_GTransmission Trainee
HeavenM wrote:
Hey there. It is really nice to have the extra physical sim card so you don't have to go out and buy another one. The answer is a bit more complicated than a simple yes or no. When a sim card is no longer being used on a phone number, it is considered “deactivated”. Usually, deactivated sim cards can be reactivated and used on another phone number. Sim cards do have an expiration date, though. So, if the sim card is not active when that date comes up, they are “terminated” and cannot be reused. If you have the sim card active on a line when the expiration date comes up, nothing happens and it continues to work just fine.
If you want to DM me the sim number, I am able to view the current status. I would not be able to update it to a phone number, but I can at least save you a call. :)
Hope this helps!
Alright thanks. So it’s possible even if it’s a 2016 sim (I got it in 2016, not deactivated it then, just recently deactivated)? Also do you know when the date comes for when a deactivated sim is terminated?
- fireguy_6364Modem Master
if youre meaning when does the phone number end up getting recycled then i think thats 60 or 90 days of it being inactive.
- D_GTransmission Trainee
fireguy_6364 wrote:
if youre meaning when does the phone number end up getting recycled then i think thats 60 or 90 days of it being inactive.
What I mean is if a number gone the sim gets transferred to e-sim, I was wondering if I could reactivate that previous sim on another number.
- fireguy_6364Modem Master
- D_GTransmission Trainee
fireguy_6364 wrote:
I checked that. Nothing about what I’m looking for.
- sherazbloggerNetwork Novice
Reactivating a deactivated TM9260 SIM card depends on whether the number is still available and hasn’t been reassigned. If your SIM was recently deactivated, you may be able to restore the number by contacting TM customer support or visiting an authorized center. You can done your Tm sim registration via tm registration link . In some cases, if the number is no longer available, you may be issued a new SIM card or switch to an eSIM with the same number. This process is closely related to TM SIM registration, as you will need to update your personal details and ensure your number is properly linked to your account after reactivation. To avoid losing access to services, it's crucial to complete the registration process when reactivating or obtaining a new SIM.
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