Forum Discussion

debrota's avatar
debrota
Newbie Caller
2 years ago

I bought a new phone (not from T-Mobile), how do I tell T-Mobile?

I bought a Nokia 2780 flip phone.  It’s working on my T-Mobile account, but T-Mobile thinks I have a different model of phone.  How do I tell it my new phone model, IMEI, etc.?

  • They have the imei# but it won't show what type of phone. My Pixel 8 I bought from Google says it an unlocked byod Android.

  • gramps28's avatar
    gramps28
    Router Royalty

    They have the imei# but it won't show what type of phone. My Pixel 8 I bought from Google says it an unlocked byod Android.