Forum Discussion

nelsoela's avatar
nelsoela
Network Novice
2 years ago

how to temporary deactivate a line

My son is acting out and will not give me his phone, how do I deactivate his line

  • gramps28's avatar
    gramps28
    Router Royalty

    You use to be able to sign into your Mytmobile account and shut off a line from there.

  • you’ll need to call or contact TMO via Facebook/Twitter.. might be able to do a seasonal hold or something on it..they’ll give you some options..just keep in mind that even if its deactivated they can still use it via wifi..