Forum Discussion

seriouslyfrustr's avatar
seriouslyfrustr
Newbie Caller
3 years ago
Solved

Game Spotlight

A notification popped up on my phone today about Game Spotlight. Finding no other option to discard or disable this message I did the “tap to set it up”, hoping to see a way to disable it. After tapping the option to “Never” set it up, I now have the same set up message and a “check it out” message tha tis 4 times in size!!

I have no intention of using this service. How can it be bypassed or removed? Or maybe it time for a new carrier?

By the way, my 611 call was a huge waste of time. What happened to real people for support?

  • I don't remember seeing this before so it might be a new feature, but you now have the option to disable Game Spotlight.

     

    1. "Pull down" on the notification to expand it

    2. Click "Spotlight Settings" on the bottom left

    3. Choose how often you want to discover a new game then hit "Done"

     

    Note: If you choose "Never" it will warn you that if you proceed, you will never have the chance to sign up for Game Spotlight again.

     

     

  • unhappy2 wrote:

    I also find myself increasingly upset with T-Mobile in the way they try to force customers into downloading their or Googles apps. I do not want game apps on my phone. Game Spotlight is not someting I am interested in. It would be fine to offer it, but no way to say no I don’t want it doesn’t fly with me. When it is time to buy a new phone, I will seriously investigate other companys that do not use such tactics with their customers. I would say T-Mobile is seriously close to Xfinity in the way they are treating their customers (in my mind that is a serious slam!). 611 used  to be awesome. Now it is a bunch of canned questions expecting canned answers in return. And how many times does an individual need to log in to chat with a virtual assistant. Where is the T-Mobile I did business with for years. I can no longer recommend it to my friends and am sorry I recommended it to those I already have. Since chat and 611 did not help me I will be an angry customer at one of your stores soon.

    that would be all of them..you purchase a carrier variant you get carrier apps pushed down your throat..

     

    go to any carriers forums and do a search for Bloatware and see what all pops up.

  • unhappy2's avatar
    unhappy2
    Newbie Caller

    I also find myself increasingly upset with T-Mobile in the way they try to force customers into downloading their or Googles apps. I do not want game apps on my phone. Game Spotlight is not someting I am interested in. It would be fine to offer it, but no way to say no I don’t want it doesn’t fly with me. When it is time to buy a new phone, I will seriously investigate other companys that do not use such tactics with their customers. I would say T-Mobile is seriously close to Xfinity in the way they are treating their customers (in my mind that is a serious slam!). 611 used  to be awesome. Now it is a bunch of canned questions expecting canned answers in return. And how many times does an individual need to log in to chat with a virtual assistant. Where is the T-Mobile I did business with for years. I can no longer recommend it to my friends and am sorry I recommended it to those I already have. Since chat and 611 did not help me I will be an angry customer at one of your stores soon.

  • Ishchoi's avatar
    Ishchoi
    Newbie Caller

    For Android just tap and Hold on the notification when it comes out on the notification bar and turn it off