Forum Discussion

donw's avatar
donw
Network Novice
4 years ago

bad connection

I keep getting errors with a message stating “you cannot make phone calls on the phone for it is not registered for this network” or something like that.  I was a 20 year + Verizon customer and never got a message like that and I get one a day or more from t-mobile.  I need to make a call and can’t.  Really annoying.   

 

Is there a fix?  I want to change back.

  • Even this “support” section sux.  T Mobile tells you to place the modem in a window on the second floor (using their app for best location) then tell you to not have it in the sun!  Regardless I can stay connected for more than five minutes at a time 

    I also can’t connect (transfer) smart products as the connection doesn’t hold long enough to do so.  Those I have connected, lose connection constantly.  
     

    any solutions??

  • demond68's avatar
    demond68
    Network Novice

    Join the party....I can't text or make phone calls most of the time when I'm not on wifi.  I use to have good service then all of a sudden....Straight garbage