Forum Discussion
Answering prompts
When, using my Samsung phone to call a company with an automatic answering service, I cannot get the service to recognize my responses. For example when asked to “Press 1 for Yes”., my pressing the...
I work for a medical clinic and we have thousands of patients that have this issue with T-Mobile when calling us. We have put in several tickets and were told there was “no issue found with the network”, then we were told it was an “iphone specific issue”. So far I can duplicate this issue on both Android and iPhone, but it only happens with T-Mobile, no other carriers that we can get to duplicate, so its NOT iPhone specific. Any ideas?
