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Why would t mobile have a different social security number on my account
I Gave my correct social security number when I signed up and all of a sudden they say that's not the SSN on file for me.
Oh no! 😥 I'm sorry this happened to you, @marie1980e. I'm not exactly sure why your SSN would be different but that's something that's correctable. You can go to the closest Retail Store and bring a government issued photo I.D., proof of address and your social security card to get it updated. Again, I'm sorry for the hassle but it's definitely something we can get fixed.
I am not sure. I finally got competent help over the phone.
