Forum Discussion

jjes2000's avatar
jjes2000
Network Novice
11 months ago
Solved

What in the world is going on with TMObile supoort

What in the world is going on with TMObile supoort    I waited 2 hours they called back and then put me on hold again . WHAT IS GOING ON PEOPLE? 

  • jjes2000 wrote:

    What in the world is going on with TMObile supoort    I waited 2 hours they called back and then put me on hold again . WHAT IS GOING ON PEOPLE? 

    They're overloaded with phone calls of people upset with the price hike on grandfathered plans would be my guess.

  • Customer service is busy, people are calling in because of the price increase on some of the older plans…..

  • gramps28's avatar
    gramps28
    Router Royalty
    jjes2000 wrote:

    What in the world is going on with TMObile supoort    I waited 2 hours they called back and then put me on hold again . WHAT IS GOING ON PEOPLE? 

    They're overloaded with phone calls of people upset with the price hike on grandfathered plans would be my guess.

  • Tsuter's avatar
    Tsuter
    Network Novice

    Better than what happened to me.  Was on the phone with them for an hour, they got upset and hung up on me!  T-Mobile is deteriorating by the second…customer service is awful!