Forum Discussion

matisse_mozer's avatar
matisse_mozer
Network Novice
6 years ago

USPS lost my trade in phone needed for a rebate

I purchased an iphone 11.  It has a rebate of $580.  The rebate requires a trade in, and I mailed in my old iphone 6s to Assurant with the prepaid label given at time of purchase.   The trackin...
rebate department
svchirco's avatar
svchirco
Newbie Caller
3 years ago

I am having the same issue, I sent back 4 phones and one never has been received yet. T-Mobile said you can take to the store but I went to a couple stores and they said they couldn’t send the phones back. I filed a complain with the PO but no resolution yet!