Forum Discussion
Usage Overview not updating
My usage information has not updated in 2 weeks. Is there something wrong with the feature?
Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | T-Mobile Community), but I am so excited that I wanted to say here too: This is now officially resolved and usage details are back to normal. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!
This is so frustrating. I see so many of us have open support tickets on this issue with no resolution or communication. Then I’m reading posts where people are being told that the feature is going away. I’m disappointed in T-Mobile this is not customer service far from it!
