Forum Discussion
Upgrading
I upgraded my phone online. My trade in showed $400 and had a breakdown of how that credit would be $225 broken down over 24 months and a one time $175 bill reduction in 2 months. I complete the transaction and get a text that my trade in was accepted for $175. Am I still going to get my full $400 disclosed during my transaction?
you should contact T-Mobile as it appears they are only allowing you $175 not the full $400. if you do a search, you will see this is a common practice with them. hope you kept copies of the communications you had with them.
