Forum Discussion
Unlock my phone!!!
I purchased an iPhone 13 Pro at Best Buy, paid in full, and activated it with T-Mobile. Last year, I switched carriers and discovered that the phone was locked to T-Mobile. I called T-Mobile immediat...
You need to be a T-Mobile USA customer with an active account to verify the device and account meets all of the SIM Unlock Policy requirements. Because you purchased the device from BestBuy, that further complicates the possibility due to Apple's Reseller Policy because the device serial number and IMEI are not in T-Mobile's System.
SIM Unlock Policy | Unlock Your Mobile Wireless Device | T-Mobile https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
