Forum Discussion

johnnydec1's avatar
johnnydec1
Roaming Rookie
7 years ago
Solved

T-mobile promotion credits not being applied to my account

I purchased the S9 in March under the promotion TM98. Sent in my s7 as trade in which was acknowledged as being received Two weeks later my new phone developed a blue line on the screen and ha...
  • tmo_mike_c's avatar
    tmo_mike_c
    7 years ago

    I definitely don't want you to continue to have to wait @johnnydec1​ Instead, you should reach out to our T-Force team using the link I posted above. You can even link them to this thread so you don't have to explain everything all over again. Please give them chance to help with this.

    @hotbeth68​  sounds like you're going through the same thing. You too should give our T-Force team a shot at assisting you with this.

johnnydec1's avatar
johnnydec1
Roaming Rookie
7 years ago

Thank You Mike ,I did contact them and problem was taken care of. !!!!

Worked out good ...

Thanks again for the info

John