Forum Discussion
T-Mobile Data Breach
It’s time T-Mobile publicly discloses to its customers exactly what data was breached and what steps T-Mobile is taking to relieve its customers of T-Mobile’s simple or gross negligence in this breach.
At the very lease, because its customers’ IMEI numbers appear to have been released to the public, T-Mobile should agree to IMMEDIATELY OFFER TO REPLACE ALL OF ITS CUSTOMERS’ PHONES WITH NEW, NOT REFURBISHED (i.e. phones with already used IMEI numbers), PHONES IDENTICAL TO THE PHONES ITS CUSTOMERS HAD PRIOR TO T-MOBILE’S NEGLIGENCE.
This situation puts all of T-Mobile’s customers in danger of identity fraud and misappropriation and the release of private and privileged information. This was the fault of T-Mobile and T-Mobile alone.
Will T-Mobile stand up for its customers or throw them under the bus?
elbee333 wrote:
I received the email from McAfee to sign up for the ID Theft protection. The email links to a form which among other things requires that I supply my SSN and DOB. Requiring T-Mobile’s victims of ID theft to supply their SSN and DOB to enroll in McAfee’s ID Theft protection seems to be adding to the injury. Why is this necessary just to enroll? For enrollment purposes McAfee can verify our identity with our email or with a code delivered by text message to our T-Mobile line. I don’t want to supply my DOB and SSN on a sign up web form.
how else do they confirm that you are in fact you and not some random person that has some of your info?It uses the same website engine like AAA-Experian. I’ve used it for 4 years, It is pretty solid. This site that MacAfee uses is similar.
I received the email from McAfee to sign up for the ID Theft protection. The email links to a form which among other things requires that I supply my SSN and DOB. Requiring T-Mobile’s victims of ID theft to supply their SSN and DOB to enroll in McAfee’s ID Theft protection seems to be adding to the injury. Why is this necessary just to enroll? For enrollment purposes McAfee can verify our identity with our email or with a code delivered by text message to our T-Mobile line. I don’t want to supply my DOB and SSN on a sign up web form.
C4Flyer wrote:
\ T-Mobile should agree to IMMEDIATELY OFFER TO REPLACE ALL OF ITS CUSTOMERS’ PHONES WITH NEW, NOT REFURBISHED (i.e. phones with already used IMEI numbers),
I want a pony. Do you think I’ll get one?
Themilkyman wrote:
How irresponsible. Still no notification to their customers. You are not asking for much considering the damage that can be done to the real victims of this breach, the customers.
they posted about it on the site here on the 16th
https://www.t-mobile.com/news/network/cybersecurity-incident-update-august-2021
plus theres this from another poster
https://krebsonsecurity.com/2021/08/t-mobile-breach-exposed-ssn-dob-of-40m-people/
I agree with all. My only official notification besides the news is from my LifeLock account about the T-Mobile breach. They have our phone numbers and email addresses so we should have gotten news before the media. Not happy with t-mobile customer care.
Sadly I know my post would not stay up. I have experienced this recent and with a tmobile employee(s) that not only hacked my phone but accessed my bank account and cash app and Credit card and I had no idea till it was too late. 2100.00 is what I have had to pay bc of this and NOT one rep or manager will call me back as promised and this has gone in for over a month. Ridiculous.
How irresponsible. Still no notification to their customers. You are not asking for much considering the damage that can be done to the real victims of this breach, the customers.
