Forum Discussion
T-Mobile Customer Service did a fantastic job!
If you are having trouble, call 1-800-T-MOBILE (1-800-866-2453). If the Representative is unable to help, escalate to the supervisor. Remain calm, don't blame, and clearly explain your side BRIEF...
The company does not value its customers as they claim. They treated me like sh*t after been with them for over a decade. The insurance company they use (Assurant) is equally a fraud. They claimed not to receive my old damaged cell phone I sent back to them during a claim. They were charging me $1,100 for the no-good cell phone. Is this how phone and insurance companies suppose to conduct business with their loyal customer? I am going to file against them and switch carrier.
