Forum Discussion
T-Mobile Credit rating issue
When signing up for my new service, they wouldn't allow me to enroll for 6 lines and receive the 0 down iphone 6s special because of my supposed credit rating results. Rep at the store told me my TransUnion report was pulled to gather my Tmobile credit rating. I don't believe T-mobile accurately scored my credit rating based on my TransUnion credit score and history listed.
I tried adding another tonight and was now told about a 65 day wait since I signed up for service.
I want to know how T-mobile determined my internal credit score. I have an excellent history and score with Transunion and see no reason why i wouldn't qualify for 6 lines and the phone special.
It has been frustrating trying to get a straight answer from the 800#.
Just because you have the credit score doesn't mean you can get approved for $5,000 worth of Technology products. Sometimes you need to be an active and an established customer for a while
- magenta6122659Network Novice
This issue also occurred with me on my iPhone. Looking forward to the effective solution.
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