Forum Discussion

magenta3390524's avatar
magenta3390524
Network Novice
8 years ago
Solved

Switch2t-mobile Reimbursment

My submission for reimbursement was received at T-Mobile on Sept 27, 2017. 8 weeks have come and gone and still no reimbursement. When I call the number  it said that it is still processing. How ...
  • tmo_lauren's avatar
    tmo_lauren
    8 years ago

    Hey there!

    Our Carrier Freedom team is the best team to help you find an answer! To get to a rep, follow the steps below! 😊

    1-888-390-6867

    To reach an agent:

    1. Press 1 for English or 2 for Spanish.
    2. Press 3.
    3. Press 1.
    4. Press 1.
magenta3470544's avatar
magenta3470544
Network Novice
8 years ago

agreed,

they told me my picture of my Verizon bill would work. now when I check online it says processing error.  I request callback for 3 straight days have heard nothing.

SUPER FRUSTERATING