Forum Discussion

magenta6779128's avatar
magenta6779128
Network Novice
7 years ago

Stop fraudulent account

Someone is trying to setup a fraudulent T-Mobile account using my SSN after identity theft. How do I get this flagged and stopped.  I am not a T-Mobile customer and this is the second wireless carrier trying to setup accounts without my approval.

  • AHC200's avatar
    AHC200
    Network Novice

    Freeze your social security number at all three credit reporting bureaus until you actually need to apply for a mortgage, credit card, etc. It will put an end to all bogus, theft identity applications hopefully!

  • I did, already reach them out via email. Iโ€™m patiently waiting for their response.

  • gramps28's avatar
    gramps28
    Router Royalty
    InevitableCH wrote:

    Hello T-mobile my eSIM was suspended after some hours I got it activated, need to uplift the suspension on my ESIM account.

    This is basically a user to user forum so you need to contact Tmobile support through a phone call or chat.

  • Hello T-mobile my eSIM was suspended after some hours I got it activated, need to uplift the suspension on my ESIM account.

  • costamig's avatar
    costamig
    Roaming Rookie

    Surprised there was an offer to help. Things must change, because now in 2024, Iโ€™m being told T-Mobile is taking a stance that the account was not fraudulent. Even though I filed a fraudulent account form, after having to go to the store to show them my identity and waiting hours, the phone were never โ€œdeliveredโ€, and the lines were never used, but now they sent me to collections and want their money.