Spotify / Pandora Prepaid Customers Using Mobile Data FIX

LongIslander wrote:

Ok. I have contacted my legal team (I work in the Legal field). And I asked if we can start a class action suit against TMobile for the dreaded challenge of these apps not working on mobile data being there is perk that if you sign up for a specific plan, you are entitled to music and not use your monthly data. Heck it's why I change from the 30 to 40$ plan...

I have since opened 3 tickets. No resolution.

I will say the work around is to use (Proton VPN APP is free) a VPN. Once you enable it, bam the music works on mobile data. You can disconnect the VPN and the music app still works.

Now I also understand the APN hack to change to IP4 which does work but not 100%. But then your traveling at IP4 on all your apps...

So the real challenge actually isn't TMobile but the actual music vendor not supporting IP6. 

So a class action suit would raise corporate eyebrows but in the end it's the fact of Spotify not on the IP6 level.

 

This is happening to both my spotify and apply music. I think it’s streaming services in general. But also some websites are well?? I’m so confused on what’s going on. this is the 3rd month where it happens right when my new billing cycle renews. If anyone figures out a fix please let us know this is crazy