Forum Discussion
Raghu
3 years agoNetwork Novice
Rude behavior of customer care representative
Customer care representative threatened me to block my account and cancel all my lines if I call again for an issue I am facing. (On 9/2 I have added lines and devices with the help of customer care ...
- 3 years ago
Try contacting TMobile support using messenger on one of their social media accounts like Facebook or Twitter to see if they can help you.
gramps28
3 years agoRouter Royalty
formercanuck wrote:it's rare that I have experienced rude reps on TMobile. Typically the only ones that I've considered to be rude were those at TMobiles office of executive management. I have had a few reps give me grief, mostly due to language barriers, and technical limitations of the reps.
The only time I experienced any type of bad behavior of a rep was usually in a TMobile store which is why I haven't been in one in almost 5 years.
I upgraded recently at a Best Buy and it was a real positive experience.
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