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Usage Details NOT Available (aka not updating) since Feb 1
I called in and put in trouble ticket 2 weeks ago and never heard back from anyone since. Prior to Feb 1, 2023, this real time tracking feature of data, phone and text message usage detail is no l...
Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | T-Mobile Community), but I am so excited that I wanted to say here too: This is now officially resolved. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!
It’s true. They took the live data update away without telling their customers. In fact, they scripted to their CSR’s to say some like, “they will set up a ticket and look into it”. They lie to their customers and service sucks. I’m leaving them too. And I hope hundreds of thousands of customers do as well. Hope they lose billions of $$.
