Forum Discussion
MrMark59
4 years agoNewbie Caller
unable to add credit/debit card or set up auto pay
I’m a pre-paid customer. After the new My T-Mobile experience update I was instructed to re-enable auto pay. When attempting to do so on line I could not add cred/debit card nor activate auto pay. Go...
MrMark59
4 years agoNewbie Caller
Indeed, WTF. For a major telecommunications company to have a failure such as this in the implementation of a customer platform update is a complete failure of the project management team, who should be encouraged to seek career opportunities else where. I’m sure there’s plenty of entry level positions in the fast food industry they might be able to handle …
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