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Trade in "Good Condition"?
I am considering the Note 9 trade in promo. It specifically says that the trade in must be in "good condition". I've read some horror stories online about how some other companies handle trade ...
You're welcome to Trade in your device at one of our T-Mobile store if you'd like to have our retail team look at it. You can also get an estimate using our Cell Phone Trade In | Trade In Your Old Phone For A New Phone | T-Mobile page before you make the trip.
This is kind of what I'm afraid of. I heard that Samsung was doing something similar when you traded in with them directly, and the stories have made me very cautious about just sending off a phone blindly.
