Forum Discussion
The worst customer service
I waited 1hr and 5 min until I got my call answered, for then be transferred to another line and 40 min and I am still waiting for any signs of life. T mobile use to be good, I have been with them ...
alabamapastor wrote:
I have been on a call with them from 8:47 this morning and the call got disconnected at 1:20pm. Now I have been with them thru Facebook and it is still going at 6:08 pm. Didn’t realize it will end up being a q 10 hour marathon with them. Hands down Worst customer experience ever for me. I was shuttled to 10 diff representatives and multiple departments for a faulty phone I received and needed to get it exchanged.
