Forum Discussion
Lost phone
I reported my daughter's phone as lost and her service has been suspended. I want to know if I can submit an insurance claim and pay off her phone.
My phone was stolen yesterday. I am currently working overseas in Iraq. Due to my remote location I’m not able to just go to a local store and buy a new phone and SIM. I’m not exactly sure what I need to do other than follow the lost my phone directions for Iphone (Which I did). I have a second phone with a local SIM so I can’t access the site through my second phone with the app. I am trying to contact Tmobile but can’t seem to find a chat? Calling tells me there’s a 2 hour or more wait? So now I need a new SIM mailed to me. How do I get this done? I will need to have the SIM sent to someone to have them send it to me. So I will need to speak to someone at Tmobile.
