Forum Discussion

inob's avatar
inob
Roaming Rookie
5 years ago
Solved

Cannot log into my T-Mobile account

I have been trying to log into my T-Mobile account all day and I still keep getting the message: “Looks like we got our wires crossed.We weren’t able to process your request at this time. Please try ...
  • tmo_mike_c's avatar
    tmo_mike_c
    5 years ago

    If this issue is still continuing and happens on multiple browsers, definitely reach out to our Care team so they can file a Help Desk Ticket for you.

jacky's avatar
jacky
Roaming Rookie
5 years ago

Same here. I have been trying for weeks to login. Changed my password 2 times. When trying customer service my login was “ successful” according to customer service where it remained with no response. After a long wait I gave up. Been trying everything with no success. It appears the T mobile does not want to remain in business.