Forum Discussion
silvia-cristina
6 years agoNetwork Novice
Prepaid SIM RESERVED status-can't use it and can't get REFUND
Hi! I have bought a SIM kit online- prepaid plan (due to COVID I can't go to a store and buy it). I have called for activation at T-Mobile customer support but they are telling me the...
- 6 years ago
Unfortunately prepaid service is non refundable whether used or not used.
Your best bet is to reach out to T-Force using messenger on one of Tmobile's social media platforms,
Facebook or Twitter to see if they can help activate the sim for you.
silvia-cristina
6 years agoNetwork Novice
I called 2-3 times today and yesterday as well. Still NO luck!! 😥 I don't understand why is this happening. And nobody seems to be very helpful....they are telling me to wait 2h, then wait another 24h. No solution tho .....:😢
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