Forum Discussion
peganng
8 years agoNetwork Novice
Port problem
Hello. Four days ago I ported three numbers from AT&T. T-Mobile says the numbers are all active on the lines and AT&T has said that they have fully released the numbers. So far, none of our phone...
- 8 years ago
Good afternoon, @peganng!
I'm so sorry that I'm just now seeing your post. Generally, the port can take up to 24 hours which you're clearly past. If it has been 4+ days, there may be an issue with the port. In this case, I recommend contacting our Number Transfer Center at 1-877-789-3106 and they are open 24/7. Please let me know if you have any other questions.
magenta1780412
6 years agoNetwork Novice
The damn acct number on ATT bill is a "Universal Acct Number"..... When you are porting your ATT number to someone else (my case it's TMobil) you must call ATT and get your phone's Acct number. Stupid idiots at T-Mobil waited 2 days to tell us this. They just kept sying "that's the wrong number"
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