Forum Discussion
DozierFan1
2 years agoNewbie Caller
phone plans
My father used the Magenta shared plan since getting forced to, after Sprint/T-Mobile merger. I also had a sprint plan but decided to take one of his 4 lines and he'd pay the bill each month. I agree...
- 2 years ago
It states in this link to call but you can try going to a Tmobile store or contacting Tmobile using messenger on one of Tmobile’s social media accounts like Facebook or Twitter.
https://www.t-mobile.com/support/account/cancel-an-account-of-a-deceased-family-member
DozierFan1
2 years agoNewbie Caller
Thanks for the help and the link for me to try. Couldn't find that information on the home site of TM or anywhere else. Am I now responsible for the bill that's due? I'm trying to keep my ph # if at all possible when or if I can get the account closed. Do you know if that's doable or I'm gonna end up with a different # and my own account?
Thanks again for your help and for guiding me to the correct area of the web site to go to. Very helpful!
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