paperless settings not found

Question

I’ve signed up a year ago for paperless billing, but continue to get paper bill……. I have auto pay.

I’ve looked around for 30 minutes on t mobile site and any link I saw for paperless billing led to a page with “Page not found”.

I just want to get no paper bill at all……. can’t find a way to stop the paper, or find setting on site.

thanks

John

gramps28 · Answer

Try going into your Mytmobile account and go to profile then select billing and payment and that's where paper less billing is for me.

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