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Numbers coming in incorreclty - showing as foreign countries
Whenever I receive a call from a number that is not saved in my contacts, the Caller ID shows it incorrectly. It appears as if it's adding a country code that is not correct, or just breaking the number apart incorrectly and showing it coming in from a different country all together. This has only been going on for about a week. The numbers below are in fact US numbers, if you look at the one labeled peru, it should be (513)-393-2193 - I dont know where the extra 6 is coming from. The Argentina number, is actually 877 -698-3261. Again, no idea where the +54 is coming from and the Croatia number is 385 428 1000 - no extra numbers there, it just formatted it incorrectly.
Is anyone else having this problem? I've hard reset the phone numerous times, no fix
Sorry about that! This is a tough one cause it looks like it's a Apple SW issue with the formatting. Have you had a chance to reach out to Apple support?
I am pretty stumped on this one. I have been searching the web for quite a while and this was the best thread I could find on the issue. Incoming Local Calls Displaying as Intern… - Apple Community. Wanna take a peek through that and see if there is any value?
Yes I do, I travel a lot international and it ensures that I can call my contacts no matter of my location.
Send from my iPad
Do you store domestic numbers as +1920-xxx-xxxx etc.? IOW, put a "+1" before the area code in stored numbers and see what happens.
My iPhone runs IOS 11.4.1
Thanks for looking into this.
Sven
Sent from my iPhone
Sorry to hear you are also having issues with this. What is your current software version?
Whoa, that is odd @magenta1536507! Thanks for providing the additional info!
I know we sent marketing messages about our recent changes to the Simple Global country list to many folks, so I don't believe that's related although the timing is super awkward. I am really curious about the fact that your phone is suddenly recognizing numbers you've had stored for ages as international numbers, though.
Although it seems the OP is using an iOS as well, we haven't seen a ton of action regarding this in our Community yet. Can you double check the country format in your contacts using these steps: iCloud: Change the country format for iCloud ContactsI share exactly the same problem. Started 2 weeks ago after a T-mobile carrier up-date. My boss lives in Wisconsin and has a 920 area code. He is in my telephone book but he gets not recognized and it shows the call comes from +92 Pakistan. I even got a marketing message from T-Mobile telling that they are adding more countries to my international plan... I live in New Hampshire, area code 603 / +60 is Malaysia. Very annoying.
iPhone 7s / ~1,5 years old never had an issue before.
Thanks for coming back to let us know what type of phone you're using! Amanda had a few other questions as well if you have a sec to fill us in:
Do you have a T-Mobile SIM inserted in the phone? Are you within the US when trying to call the numbers shown? Lastly, when this started a week ago, was this after a software update or did you change any settings? I'll do my best to help get to the bottom of this!
Thanks! 😊
iPhone X, yes it’s a T-Mobile sim and no changes at all to Software or settings
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Hey, @w053lxl!
Welcome to our Support Community! Boy, do you have an interesting issue going on. Thanks for already trying the hard reset. It's likely a setting within the phone. Which iPhone are you using? Do you have a T-Mobile SIM inserted in the phone? Are you within the US when trying to call the numbers shown? Lastly, when this started a week ago, was this after a software update or did you change any settings? I'll do my best to help get to the bottom of this!
