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liana5's avatar
liana5
Network Novice
6 years ago
Solved

Note 10 BOGO Promo Question

I have two lines with T-Mobile 55+ company and I want to get the Note 10 plus and get a note 10 for free, but they are telling me I have to add a new line (so I'd be adding a third line in order ...
  • gramps28's avatar
    6 years ago

    I don't work for Tmobile but all these Bogo offers have different requirements.

    If the credits don't start for up to 90 days and you were to cancel the other line before then you will lose the credits

    since you basically haven't added a line.

    You can try contacting Tmobile support using messenger through Facebook or Twitter and get a better answer.

    Deals & Promotions | Deals On Phones, Tablets & Accessories | T-Mobile

    If you cancel wireless service before receiving 24 bill credits, credits stop and remaining device balance at full price is due on both devices; contact us before canceling to instead make monthly balance payments. Tax on pre-credit price due at sale. Limited time offer; subject to change. Qualifying credit, Plus plan, additional line (2+ total), & finance agreements required. If you have canceled voice lines in past 90 days, reactivate them first. Note10: $0 down + $39.59/mo. x 24, pre-credit price: $949.99; Note10+: $149.99 down + $39.59/mo. x 24, pre-credit price: $1,099.99. 0% APR. Up to $950 in bill credits on lower-priced device. $10 SIM card, and, in stores & on customer service calls, $20 assisted or upgrade support charge may be required. Must be active and in good standing to receive credits; allow 2 bill cycles. Max 6 free or discounted devices/account. May not be combined with some offers or discounts (e.g. Carrier Freedom).