Forum Discussion
Not Receiving calls and delayed text messages
- 7 years ago
We know it's super important to get calling and delayed messaging issues like this resolved. Issues like those can be caused by another of issues but we do have some troubleshooting steps you can follow that'll help. Our Can't call, dropped calls, & other calling issues is the best place to start for resolving issues with incoming calls going directly to voicemail. You can use our Text message troubleshooting for some helpful steps with delayed messages. If you're using a Non-T-Mobile device, you'll want to place your SIM into a T-Mobile supported device to see if the issues continue. If they only happen only in the Non-T-Mobile device, a last resort will be resetting the phone. For T-Mobile branded devices, please follow the steps in the links above, and Community-2153 and have our Team of Experts or T-Force team to file a Trouble Ticket. Thanks everyone.
I’m on a family plan with my parents. Many of our contacts are shared between us, like my siblings and other family members. Today my mom asked me if I called her at a certain time but I didn’t. Her phone said I called her. I noticed three missed calls from my sister. I asked my sister and she said she didn’t call me. I want to know when I’m getting a call and when I missed one. I don’t need to know if my parents are getting calls or missing them on their phones.
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