Forum Discussion
New phone, ported nember, invalid voicemail box
I have seen this problem quite frequently in these forums (some going back 3 years), none that I have seen have been reported as solved. I spoke with customer care @ 611 last week. We thought we had...
It’s been a while, but from what I recall there is nothing that can be done on the user’s end. Seems the problem started when the person at the store set up our phones. They added my phone number as an additional number on my husband’s line, not an additional line. That created the issue with the voicemail. Thankfully, the representative I found on Twitter was very knowledgeable & helpful & took care of it.
