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My caller ID is wrong for outgoing calls
When my account was setup in Jan 17, they misspelled my last name by one letter. I got that problems fixed so that my correct name shows on bills and my account. A week or so ago I called lan...
It never truly got fixed. I was pretty much told that the problem is with the third party named nuestar. Actually T-Mobile messed my name up in the first place. Now my 4g data died at the beginning of this billing cycle. I had to manually set my phone to use 3g only.
Of course they can't find a problem on their end. I never had so many problems with Verizon in my 15 years with them. You pay for cheap service, you get CHEAP service. I'll probably return to Verizon soon.
Wow! I'm sorry you had to call back numerous times, @adukes_007. Fingers crossed that your last name is showing up properly now. I know that it can take a little bit of time once the request is submitted to the 3rd party company.
