Forum Discussion
russff99
5 years agoRoaming Rookie
Moving VVM to new phone
Had VVM on old phone (Android 6) and about 2 dozen saved voicemail messages. Transferred everything to a new phone (Android 10) but VVM app shows only one voice message from about a week ago (be...
- 5 years ago
You can find steps to save visual voicemails here: T-Mobile Visual Voicemail app | T-Mobile Support. But saving the voicemails won't make them accessible in the Visual Voicemail app on your new phone, it only lets you download the file.
Have you tried forwarding the voicemail using email? That should let you confirm what file extension is used.
russff99
5 years agoRoaming Rookie
That's too bad, it would really have been helpful to transfer rather than exporting to some other location, considering they are stored locally somewhere on the phone. I would think a database transfer or something like that would work, but I don't know the inner workings of the VVM app.
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