Forum Discussion
Lost faith in the un-carrier
Okay here goes, not just another rant from a long term customer. I have never had issues like this before from T-mobile customer service, in fact the experience is normally very positive and issues w...
I don’t know if you’ve tried or not or just put up with offshore customer service. When I’m not happy with the “offshore” (most likely the Phillipines) I firmly ask for an “onshore” (USA) agent. I’ve not had a problem being connected to a US agent. Give it a try.
