Forum Discussion
iPhone T-Mobile App issue
Hi everyone, When using the t-mobile app after signing in an error page keeps popping up. It says “Sorry, Something went wrong. We weren't able to process your request at this time. Please try again...
Hi and thanks for posting. You could also try clearing the cache and data for the app. I’ve seen this message pop up occasionally. A workaround is to continue using the T-Mobile.com website to make changes you need. The last option to help with the app itself is to contact our Tech Care team to have them file a Help Desk ticket for this and get our backend developers to check this out for you.
