I waited and had to call twice  finally after 4 months I called and received them a couple weeks later.

How long did it actually take for y’all to get cards? It has been about a month for me and so far nothing. 

I tried that Northlane number and spoke with someone only to find out I have a negative balance on this debit card which I didn’t think was possible. They are now asking I send a check to them for the negative amount. Sounds really odd. I would have thought that Amazon would have just denied that amount of the purchase.

The number 800-439-9568 given by the last person WORKS!! It will give the balance & also a choice for the individual transactions you’ve made on the card.

Just dial this number 1-800-439-9568
1 for English > enter card number and it will give you your balance. 
You can also set up your pin after it gives you your balance. 

Also can’t get on this site. Ridiculous

AND I GET THIS

The connection for this site is not secure

login.northlane.com sent an invalid response.

• Try running Windows Network Diagnostics.

ERR_SSL_PROTOCOL_ERROR

Never have I ever had such difficulty getting on a site

Go to the link they send you to claim your card and it will tell you your balance at the top of the page. This page is where you find out your cards info as well. One thing is I never figured out how to set a pin so I had to run it for things that don’t require a pin to use or run as credit.

I finally got onto the North Lane site and it works

T mobile totally sucks This should not take this much time! I believe it is deliberate on T mobile’s side to make it this difficult