Forum Discussion
skyabove
4 years agoNewbie Caller
How do i cancel my account with your horrible, non-responsive company?
Tried calling on multiple occasions but hold times are 45 minutes plus even though they say 15 minutes Tried the thing where they call you back. It ask you to press #1 but it does not accept it. N...
Oracle99
4 years agoRoaming Rookie
It is sad the way they make it hard to cancel. Some overpaid exec thinks that they can retain customers by making it hard to cancel. But there is also canceling an extra line - when they make that hard they are in danger of losing otherwise happy customers who can use T-Mobile towers and phones through MVNOs
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